Privacy Policy - CovenTree Olde World Market
Updated: 25 June 2008

What information do we collect?
• We collect information from you when you place an order on the site, communicate via e-mail, or participate in another site feature.
• When ordering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
• Like many websites, we use "cookies" to enhance your experience when you visit our website. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.


How do we use your information?
We may use the information we collect from you when you purchase products, communicate via e-mail, surf the website, or use certain other site features in the following ways:
• To quickly process your transactions.
• To deliver your purchased products.
• To allow us to better service you in responding to your customer service requests, including but not limited to: product availability, shipping updates, delivery tracking & product returns.


How do we protect visitor information?
We implement Secure Socket Layer (SSL) technology to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. This information, provided by you, is limited to your Name, Address, Telephone Number and E-Mail Address. This information will only be maintained on the site for a maximum of one year from the time of transaction. At this time only hard copies will be maintained at our business offices for the purpose of maintaining information about an individual sales transaction in order to service that transaction and for record keeping.

When you place orders, we make use of a merchant service for the handling of sensitive/credit information. When you begin a credit card transaction, your browser is directed to the secured servers of our providing merchant services. All credit card transactions are conducted on the secured servers of the merchant services website. No credit card information is stored on the CovenTree Olde World Market website. The information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into their databases to be only accessed as stated above.


Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Mozilla Firefox, Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to the contents of your shopping cart, which you collected during a prior visit. Closing your browser window will reset the shopping cart. Other features that make your site experience more efficient and some of our services will not function properly.


Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include CovenTree Olde World Market. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.


How can you remove or modify information you have provided to us?
To delete your name, shipping address, billing address & purchase information from the website, please let us know by e-mail, telephone or in writing via US Postal service. Contact information can be found on the “Contact” page, a link of which is located at the bottom of each page of the website. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.


Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).


Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. Contact information can be found on the “Contact” page, a link of which is located at the bottom of each page of the website.


Offline Policy<br /> This online privacy policy also applies to information collected through telephone communications or written correspondence for the purposes of conducting retail purchases by you with CovenTree Olde World Market when/where applicable.


Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.


Your consent
By using our site, you consent to our privacy policy.


Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.